FAQs

Clear answers for getting started and growing your profile.

Quick guide

Keep your profile complete, show your strongest work, and stay consistent. A clear, trustworthy profile is the fastest way to attract the right clients.

Common questions

How do I sign up?

Create an account from the sign-up flow, verify your email, and complete the short profile setup so your presence is ready for discovery.

How do I get my profile to be noticed?

Use a clear bio, a strong profile image, relevant skills, and examples of your work. Profiles that are complete, specific, and visually polished tend to stand out more.

How do I set up an engaging page to attract clients?

Lead with what you do best, keep your messaging concise, showcase your best work first, and make it easy for visitors to understand your value within a few seconds.

How do I earn?

You earn by presenting your expertise clearly and converting profile visits into client interest, enquiries, and paid work opportunities.

How do I get paid?

Payments are handled after work has been agreed with a client. Once a project is confirmed, follow the payment process shared through the portal or your client agreement.

What ethics guide the use of the Fvdlance portal?

Use the portal honestly, respect client and creator privacy, represent your experience truthfully, and avoid spam, misleading claims, or abusive behavior.

How do I get my profile published to a wider audience?

Keep your profile complete and active, add strong visuals and work samples, and make sure your details reflect the type of clients you want to attract.

Who will see my profile?

Your profile may be seen by visitors browsing Fvdlance, potential clients, and people exploring experts who match their needs.

How do I manage my profile?

Go to your dashboard or profile settings to update your bio, image, services, and portfolio whenever you need to keep your page current.

Who sees my profile and where?

Your profile can appear in the public expert directory, on your public profile page, and in places where your expertise is surfaced to interested visitors.

How do I leave a review for an expert?

Sign in, open the expert's profile, pick a rating from 1 to 5 stars, and write a short review of your experience working with them. You'll need a verified email to post.

Can I edit my review?

Yes. You can leave one review per expert, and returning to their profile lets you update your rating and comment at any time.

Can experts review themselves?

No. Experts can't leave reviews on their own profile, so every rating reflects feedback from someone else.

Can I temporarily hide my expert profile?

Yes. Go to Dashboard → Profile → Danger Zone and choose "Unlist me" to hide your profile from the directory while you're not taking on work. Choose "List me again" whenever you're ready to return.

Why is my profile unlisted by an admin?

An admin may unlist a profile that needs review or doesn't meet the portal's guidelines. While it's unlisted by an admin you can't relist it yourself — contact us and we'll help get it back up.

How do I check if my expert profile is listed?

Your listing status is shown next to your role at the top of your dashboard: Listed, Unlisted, or Unlisted by admin.

Can I stop being an expert?

Yes. Choose "Remove expert status" in the Danger Zone of your profile settings. Your public profile will be hidden and your account becomes a regular client account. Reviews you've received are kept, and you can re-apply later.

How do I delete my account?

Go to Dashboard → Profile → Danger Zone, type DELETE to confirm, and select Delete. This permanently removes your account, profile, messages, and saved experts, and can't be undone.

What happens to my reviews if I delete my account?

Reviews you've written stay on the experts' profiles so their ratings remain accurate, but they're shown as "Former member" instead of your name and photo.

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